International Ordering and Delivery Policy


Ordering


Transtar Industries International Division offers the following ordering options to customers: Telephone (440) 232-5100, Facsimile (440) 232-7898 or FTP (File Transfer Protocol).

Within 24 hours of receipt of your order, Transtar International service personnel will send you an order confirmation request either via facsimile or e-mail, showing part number(s), quantity, pricing, and shipment method. Upon receipt of your confirmation, the order will be processed.

Minimum order size of $500.00 (U.S. currency).

Payment options include: Cash in advance, Letter of Credit, site draft, credit card (Visa, MasterCard, American Express). Open account payment terms available upon review of bank and trade references.

Delivery


Transtar Industries International Division promises a 90% or better order fill rate on regular stocking items, and guarantees shipment within 24 to 48 hours from receipt of a confirmed order, via UPS Express.

Transit times from the Transtar Industries headquarters facility in Cleveland, Ohio, USA to major cities around the world via UPS Express are shown below.

Country City #Days Transit
Argentina Buenos Aires 2
Australia Sydney 3
Austria Vienna 2
Brazil Sao Paulo 2
Chile Santiago 2
China Beijing 3
Colombia Bogota 3
Denmark Copenhagen 2
Egypt Cairo 3
England London 2
Finland Helsinki 2
Germany Frankfurt 2
Greece Athens 4
Hungary Budapest 2
Iceland Reykjavik 2
Israel Tel Aviv 4
Italy Rome 2
Japan Tokyo 2
Kuwait Safat 3
Malaysia Kuala Lumpur 3
Mexico Mexico City 2
Netherlands Amsterdam 2
New Zealand Auckland 3
Norway Oslo 4
Panama Panama City 3
Peru Lima 3
Romania Bucharest 4
Russia Moscow 5
Saudi Arabia Riyadh 5
Singapore Singapore 3
South Africa Johannesburg 3
Spain Madrid 2
Sweden Stockholm 3
Switzerland Zurich 2
Taiwan Taipei 3
Thailand Bangkok 3
Turkey Istanbul 2
Venezuela Caracas 2

For larger orders, Transtar International will arrange air cargo and ocean shipments.