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| EZ Tech: Makes Your Repairs EZ-er |
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"You're never truly on vacation once somebody knows you can fix a car," says Dave Hritsko, Transtar Technical Services Manager. Hritsko shared that this theme comes up all the time on EZ Tech, Transtar's online forum. This is where customers go-during the day or after hours-to find the information they need to fix the problem at hand. With nearly 40 years in the industry, (the past 20 with Transtar), Hritsko is a repository for technical knowledge and expertise. During this time, the EZ Tech forum has become his pride and joy. Read more about Dave Hritsko and how EZ Tech can help the next time someone finds out you know how to fix cars.
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| Transtar Customer Service Hits A Home Run |
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Transtar customer (and Facebook fan!) Kristi Reed spent nearly a year researching a major problem with the transmission in her 2006 Nissan Maxima. After learning the solution to her problem, Kristi was on a hunt for the parts she needed for the repair. She reached out to Transtar and ended up on the phone with Ken Wheeler, a representative in Walton Hills, Ohio. Ken delivered a customer experience that was so good, she shared her story on The Transtar Facebook page! Ken, you hit it out of the park! Read Kristi's testimony for yourself, then share your story.
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| Idemitsu Beats the Friction Affliction |
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It's Car Care Month and the perfect time to suggest-sell an automatic transmission service to your customers. And to help you deliver the best service, Idemitsu's application-specific ATF products are now available at Transtar. Engineered for a specific transmission's unique friction materials, pressure settings and more, Idemitsu extends the life of the transmission.
All October long we'll be providing tips and trips to help you keep your customer's cars in tip-top shape. Follow us on Facebook and LinkedIn for a useful checklist of car care essentials and helpful resources.
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