Transtar Industries Inc.

Remote Assisted Programming (RAP)

Remote Assisted Programming:

Transtar is very excited to provide you with the industry's leading solution for all of your programming needs.

INTRODUCING RAP 2

The next generation of RAP® is here, and it’s more capable than ever!

Transtar_RAP.png

In 2016, we revolutionized the automotive aftermarket industry with the introduction of our Remote Assisted Program (RAP®). Our RAP team has remotely assisted transmission repair, automotive repair & collision technicians, successfully programming thousands of Asian and domestic vehicles!
 
RAP®2 expands your technician's capabilities to include European vehicles with the same easy-to-use process!
 

RAP®2 is the solution for you!

  • Finish the job correctly
  • Keep the vehicle in your shop
  • Increase profits
  • Increase customer satisfaction
Click to Register for RAP 2

What Is Remote Assisted Programming?

Remote Assisted Programming allows you to program and flash a vehicle right from your shop!  No additional tools, software or expensive subscriptions required.

The Remote Assisted Programming kit includes a tablet, the vehicle interface, an OBD-II connector, and a 4G dongle.

Programming a vehicle has never been this easy:

  1. Plug in the kit
  2. Call 844-REFLASH (M-F, 8:30 a.m. to 6:30 p.m. EST) to schedule an appointment:
    #1. Schedule for the next available appointment.
    #2. Choose a later time that works better for you.
    At the time of your scheduled appointment, our RAP Service Technicians will call you.
  3. We do the work
RAP-Testimonial2.png

What's New in RAP®2?

The RAP®2 kit includes:
  • A new Windows Tablet PC with a faster processor and greater overall capacity
  • An additional hard drive to allow for future expansion as new OE’s are added
  • The same trusted J2534 device found in the original RAP®
  • 4G Modem* for fast wireless internet access
  • Subscription to Diagnostic Network included!
  • OEM subscriptions
  • A 90–amp battery maintainer** capable of handling European amperage requirements.
     
RAP®2 European Accessory Kit:
European Accessory KitRequired for BMW/Mercedes
  • Ethernet connection (100’ cable & adapter): for more stable and faster programming
  • Special BMW cable: for certain BMW vehicles
  • Metal Screws: to swap out for existing screws (plastic ends) for repeatability.
* Includes an additional $20 shipping per kit


What does RAP®2 Cost?

$49.95* /month + $125/flash
(Shipping not included)
 
RAP®2 is rented to you for $49.95 per month, but if you use your kit two or more times each month we’ll waive the rental fee for that month. You are only charged $125 for each flash!
 
You no longer need to hassle with purchasing and maintaining expensive tools. We remotely maintain and update the kit as new capabilities and updates are released!
 
*$19.95 rental fee still applies to 1st Gen RAP® kits


Our Customer Guarantee

In the unlikely event that the remote programming fails, we will use any means available to repair the vehicle, provided these conditions have been met: 

  • The ECU that is being installed must be New or OE Reconditioned.  No Used ECUs will be guaranteed.  Drew may attempt a service event for Ford, GM & Chrysler modules ONLY. Drew will not attempt service events on used Asian or Eurpoean modules. (learn more)
  • You must follow the instructions of the remote technician.
  • There can be no other inherent problems with the vehicle, such as faulty ground connection or an aftermarket accessory that is interfering.  In such case, you will be responsible for the cost to rectify the problem.
  • The guarantee is not offered for salvage, rebuilt, flood, or total loss vehicles.

Resources:



 
order parts
FAQ

  • Complete our Registration Form HERE

  • Absolutely!
    First,
    Click to Register for your NEW RAP 2
    Then...
    - Call 877.888.2534; Option 5.
    - Have your RAP® Kit serial number available
    - Upon receipt of the RAP®2 kit, place the original RAP®kit in the same box and ship to Drew Technologies.
    (Must be return shipped within 24 hours.)

  • More Info
    Chrysler/Jeep/Dodge/RAM/Plymouth
    Hard-wired internet connection is REQUIRED.
    - If you need an ethernet cable and a USB to ethernet adapter, have your RAP Kit Serial Number available and contact Drew Technologies @ 844-REFLASH.
    - For all immobilizer security functions, the 4-digit security PIN is needed. Contact your local dealer for this code.

    All Models:
    - 1996 to 2003: ECM/PCM/TCM updating only. No module replacements.
    - 2008 and newer: All module updates and replacements.

    Dakota /Concorde /Intrepid /300M
    - 1996 – 2004: ECM/PCM/TCM updating only. No module replacements.
    - 2005 and newer: All module updates and replacements.

    Ram /Liberty /Neon /PT Cruiser /Grand Cherokee - 1996 – 2005: ECM/PCM/TCM updating only. No module replacements.
    - 2005 and newer: All module updates and replacements.

    Pacifica /Sebring /Stratus /Wrangler /Viper - 1996 – 2006: ECM/PCM/TCM updating only. No module replacements.
    - 2007 and newer: All module updates and replacements.

    Caravan /Voyager /Town & Country /Caliber
    - 1996 – 2007: ECM/PCM/TCM updating only. No module replacements.
    - 2008 and newer: All module updates and replacements.

    2006 and newer: Support for 5.9L Cummins updates that require VIN-write. Vehicles on CAN network ONLY.

    Sprinter Van: See Mercedes.

    Crossfire: See Mercedes.


    General Motors
    - 2001 and newer (some exceptions) updating & replacement.
    - 2001 and newer updating & security functions that are supported by the GM Service Programming System.
    - Module/system examples: ECM, TCM, PCM, ABS, BCM, EBCM, HVAC, ICM, SDM, TCCM, Keys, Fast Learn, etc.
    - Module configuration, setup, and security functions for all modules supported by GM Tech2Win.
    - Module configuration, setup, and security functions for all modules supported by GM GDS2    .
    - J2534 module programming, key programming and associated configuration, setup and security functions: $125.00 each.
    - Module calibration check: $40.00 each.

  • More Info
    BMW
    - Requires RAP2 European Accessory Kit Learn More
    - 1999 and newer, All Models: Emission module updating & replacement
    - 2002 and newer, All Models: All Body and Chassis module updating & replacement
    Exceptions:
    - All Infotainment ECUs (SAT NAV/RADIO/AMPLIFIER/CD/DVD) Coding Only. No module updating or replacement.
    - All Bluetooth / Telephone ECUs. Coding Only. No module updating or replacement.
    Click HERE for more Chassis-specific exceptions

    Honda/Acura
    - 2007 and newer existing module updating only.
    - For earlier model years, please refer to the table: Click Here
    - Key Programming: Coming soon!.
    - Module/system examples: ECM, TCM, PCM.
    - J2534 module updating: $125.00 each.

    Hyundai
    - 2005+ ECM/TCM Updates Only

    Kia
    - 2005+ ECM/TCM Updates Only

    Mercedes
    - Requires RAP2 European Accessory Kit Learn More
    - 2004 and newer engine and transmissions, TCM updating and replacement programming
    - Old TCM must be available and communicating (must remain installed and Drewtech will direct customer when to swap out).
    - Excludes the CVT transmissions and the early 112/113 engines with engine control units ME2.8.
    - Used and re-manufactured modules not permitted.

    Nissan/Infiniti
    Updated TCM Support!
    - RE0F08B (JF009E) CVT1 module updating & replacement
    - RE0F10A (JF011E) CVT2 module updating & replacement
    - RE0F10B (JF011E) CVT2 (Turbo) module updating & replacement
    - RE0F09B (JF010E) CVT3 module updating & replacement
    - RE0F11A (JF015E) CVT7 module updating & replacement
    - 2004 and newer powertrain (ECM/TCM) module updating.
    - 2005 and newer powertrain (ECM/TCM) module replacement.
    - 2005 and newer rear-wheel drive (RWD) valve body programming.
    Nissan Valve Body/Transmission Programming:
    - Due to the time required for these services, scheduling this service must be done prior to 3:30pm EST.
    - Call to schedule earlier in the day to ensure same-day service!
    - Module/system examples: ECM, TCM, PCM.
    - J2534 module updating, programming & RWD valve body: $125.00 each.
    - Module calibration check: $40.00 each.

    Toyota/Lexus/Scion
    - 2001 and newer.
    - New module programming. Used and re-manufactured modules not permitted at this time.
    - Existing module updates.
    - Module/system examples: ECM, TCM, PCM, BCM, etc.
    - J2534 module programming, key programming and associated configuration, setup and security functions: $125.00 each.
    - Module calibration check: $40.00 each.

  • For Returns, you have three options:

    It’s $20 for a return tag from Drew Tech.

    It’s $30 for a return tag and pickup call scheduled by Drew Tech.

    If you’d like to send back yourself, please do the following:

    Please send to:

    Drew Technologies
    Attn: RAP KIT RETURN
    3915 Research Park Dr. Suite A10
    Ann Arbor, MI 48108


    No special documents needed.

  • Yes! Completing the full programming procedure requires us to work the transmission. While a unit without fluid won't adversely affect the programming itself, it will affect the set-up procedures that we need to do to finish the process.

  • Yes! Our RAP Kit allows you to program modules and systems that extend beyond just Transmission Control Modules!

    CLICK HERE to view a full list of the programming capabilities of the RAP Kit.

  • Below are various scenarios and how to handle these events should you need

    Definitions:
    Active: (Account current/Valid Payment method on file): appointments can be made without any payment restrictions.
    Inactive (Updated CC needed for Account, i.e.: CC on file is no longer valid/open charge(s) on Account): appointments can be scheduled, but a CC is required at the time of service to update the account and process open payments. Service will not be provided if the customer does not provide a CC.


    Appointment Scheduling / Fulfillment:
    Scheduling: Customer is advised at time of scheduling an appointment that a CC will be required at time of service.
    Fulfillment: Customer is required to provide a CC at time of appointment for service.
    - If the customer provides an updated/valid CC, the appointment service proceeds.
    - If the customer cannot provide an updated/valid CC, the appointment is either:
    - Cancelled and customer is directed to schedule a new appointment when they have a CC available.
    OR
    - Customer can contact RAP billing later and update the CC on file and reschedule the appt, 734-222-5228 x 752


    Contacts:
    Inactive (60+ Days Past Due)): appointments cannot be scheduled until account payment information is updated and delinquent payments are made whole. Customer is forwarded or may contact RAP Billing, 734-222-5228 x 752, for resolution.


    Account on Hold-Contact Distributor (hold placed by Transtar): appointments cannot be scheduled until Drew Tech is notified, by Transtar, to activate the account. Customer is advised to contact their Transtar representative.